Privacy Policy

Data Protection and Usage Agreement

Effective: May 1, 2024

BAD STATEMENT, INC. (referred to in this Privacy Policy as "BAD STATEMENT," "badbank.ai," "badbank," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we manage your personal data when you use our products or services and visit our website, and it informs you about your privacy rights and how the law safeguards you.

1. Application and Identity

Applicability of this Privacy Policy

This Privacy Policy applies to BAD STATEMENT's file conversion software (Products or Services), the www.badbank.ai website (Website), and other interactions, such as customer service inquiries. If you disagree with the terms, please refrain from downloading, accessing, or using the Products, Services, Website, or any other aspect of BAD STATEMENT's business.

This Privacy Policy doesn't apply to any third-party links, third-party applications or software that integrates with our Products or Services, or any other third-party products, services, or businesses.

Furthermore, a separate agreement governs the delivery, access, and use of the Products and Services (License Agreement), which includes the processing of any files or other content submitted through the Products or Services (collectively referred to as "Licensee Information"). You, or the organization (e.g., your financial services provider or another entity/person) that entered into the License Agreement (Licensee), control your instance of the Products or Services (Account) and associated Licensee Information. If you have questions about Account settings and privacy practices, please contact BAD STATEMENT.

BAD STATEMENT's Products, Services, and Website are not intended for children, and we do not knowingly collect data related to children.

Contact Details

If you have questions about this Privacy Policy or our privacy practices, please contact us through:

  • Full Legal Entity: BAD STATEMENT, INC.
  • Email: support@badbankai.zendesk.com
  • Mailing Address:
    BAD STATEMENT INC.
    c/o REPUBLIC REGISTERED AGENT LLC
    898 South State Street, Ste 310
    Orem, Utah 84097
    1-800-614-1423

Privacy Policy Changes

We regularly review and update our Privacy Policy. Changes might be prompted by evolving laws, regulations, industry standards, or our business. We will post changes on this page and recommend reviewing our Privacy Policy for updates. Material changes to your privacy rights will be communicated, e.g., through email, Products or Services, or our Website. If you disagree with the changes, please discontinue use of our Products, Services, Website, or any aspect of BAD STATEMENT's business.

Obligation to Update Information

It's crucial that your personal data with us remains accurate and current. Please inform us of changes during your relationship with us.

2. Data Collection

Personal Data Collection

Personal data, or personal information, refers to information that can identify an individual. It excludes data where identity has been removed (anonymous data).

We collect, use, store, and transfer various types of personal data that we group as follows:

  • Identity Data: Includes your name, username, or similar identifiers.
  • Contact Data: Includes billing address, email address, and telephone numbers.
  • Financial Data: Includes bank account and payment card details.
  • Transaction Data: Includes payment details and Product/Service information.
  • Technical Data: Includes IP address, login data, browser type, and device details.
  • Profile Data: Includes username, password, purchases, interests, and survey responses.
  • Usage Data: Includes information on Website and Product/Service usage.
  • Marketing and Communications Data: Includes marketing preferences and communication choices.

We also collect, use, and share Aggregated Data for statistical or demographic purposes. Aggregated Data is not considered personal data as it doesn't directly reveal identity. We don't collect Special Categories of Personal Data (e.g., race, health data) or information about criminal convictions and offenses.

Failure to Provide Data

If we require personal data by law or contract and you don't provide it, we might not be able to fulfill our obligations. In such cases, we'll inform you.

3. Data Collection Methods

Methods of Data Collection

We use various methods to collect data:

  • Direct interactions: You provide Identity and Contact Data through forms, correspondence, and Account creation.
  • Automated technologies: We collect Technical Data through cookies, server logs, and similar technologies. Please see our Cookie Policy for more.

4. Data Usage

We use your personal data only as allowed by law. We use it:

  • To perform contracts.
  • Per Licensee instructions.
  • For legitimate interests, unless overridden by your rights.
  • To comply with legal obligations.

Data Usage Purposes

Below is a table describing how we use your personal data and the legal bases we rely on:

Purpose/ActivityType of DataLawful Basis for Processing
To register you as a new Customer or userIdentity DataPerformance of a contract with you
To process and deliver your or the Customer's order, including:Identity Data, Transaction DataFulfillment of a contract with you
To manage payments, fees, and chargesFinancial DataFulfillment of a contract with you
To manage our relationship with you or the Customer, which will include:Identity Data, Contact DataLegitimate interests (to keep our records updated and to study how customers use our products/services)
Notifying you or the Customer about changes to our terms or privacy policyIdentity Data, Contact DataLegitimate interests (to keep our records updated and to study how customers use our products/services)
Asking you to leave a review or take a surveyIdentity Data, Profile DataLegitimate interests (to keep our records updated and to study how customers use our products/services)
Marketing and CommunicationsIdentity Data, Contact Data, Technical Data, Usage Data, Profile DataConsent

Please be aware that we might process your personal data for more than one lawful ground, depending on the specific purpose for which your data is being used. Feel free to reach out to us if you require more information about the specific legal basis on which we rely to process your personal data, particularly in cases where multiple grounds are listed in the table above.

5. Disclosures of Your Data

We might share your personal data with the following third parties for the purposes mentioned in the "Purposes for Which We Will Use Your Personal Data" table:

  • Service providers in the United States or approved countries per the Customer Agreement, offering IT and system administration services.
  • Professional advisers (lawyers, bankers, auditors, insurers) based in the United States, providing consultancy, banking, legal, insurance, and accounting services.
  • Third parties involved in the sale, transfer, or merger of parts of our business/assets. New owners in a business change may use your personal data as outlined in this Privacy Policy.

All third parties are required to respect the security of your personal data, treat it in accordance with the law, and process it only for specified purposes and as per our instructions.

6. Data Security

We have implemented suitable security measures to prevent unauthorized access, alteration, or disclosure of your personal data. Access to your personal data is restricted to employees, agents, contractors, and third parties with a legitimate need. They'll process your data only based on our instructions and are bound by confidentiality.

Procedures are in place for suspected personal data breaches, and we'll notify you and relevant regulators if required.

Third-Party Security

Certain badbank products and services include components from third parties that have a legitimate need to access your data in order to provide licensed services. These third parties have implemented security measures to prevent unauthorized access, alteration or disclosure of your personal data. Click on any of the links to view security information.

7. Data Retention

We'll retain your personal data for as long as necessary to fulfill the purposes for which we collected it. This includes compliance with legal, regulatory, tax, accounting, or reporting requirements. Retention beyond this might occur in case of a complaint or potential litigation related to our relationship with you.

Retention periods are determined considering various factors. You can request our retention policy for more details.

You can ask us to delete your data under specific circumstances, as detailed in "Your Legal Rights" below. We might also anonymize your data for research or statistical purposes without further notice.

8. Your Legal Rights

You have rights under data protection laws concerning your personal data. Depending on your location, you might have statutory rights regarding your personal data. You can request access to or correction/erasure of your personal data by contacting BAD STATEMENT in writing. For processing under the General Data Protection Regulation (GDPR), our processing relies on legitimate interests.

For more information, please reach out to us using our Contact Details.

What We May Need From You

We might need specific information to confirm your identity and validate your right to access your personal data or exercise other rights. This is a security measure to prevent unauthorized disclosure. We may contact you for more information to expedite our response.

Time Limit to Respond

We aim to respond to all legitimate requests within a month. Complex requests or multiple submissions might extend this period. We'll keep you informed if this happens.

9. Cookie Policy

We use cookies or similar technologies to analyze customer behavior, administer the website, track users' movements, and collect information about users. This is done to personalize and enhance your experience with us.

What is a Cookie?

A cookie is a small text file stored on your computer. Cookies store information used to help websites function. Only we can access cookies created by our Website. You can control cookies at the browser level. Choosing to disable cookies may affect your use of certain functions.

How Do We Use Cookies?

We use cookies for the following purposes:

  • Necessary cookies – These cookies are required for important features on our Website, such as logging in. They don't collect personal information.
  • Functionality cookies – These cookies provide convenient features and enable personalized options. For instance, they might remember your name and email in comment forms, saving you from re-entering the information.
  • Analytics cookies – These cookies track website and service use and performance.
  • We DO NOT use Advertising cookies – which are the type of cookies that could deliver relevant ads based on your interests.

How Can You Remove Cookies?

You can remove cookies stored on your computer through your browser settings. For more information about cookies, visit https://allaboutcookies.org.